FOR HEALTHCARE PROFESSIONAL USE ONLY

Pharmacist support resources

Equipping your pharmacy business with the tools to succeed

Boost you and your pharmacy team’s skills using our comprehensive training and development support. Whether you want to add to the knowledge within your pharmacy in important therapy areas or help staff learn new patient engagement techniques, explore our selection of videos, e-learning and other resources designed to help you meet your goals.

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Here for you

Viatris supports you to optimise your community pharmacy business potential, enhance population health and prepare the future.

We have developed 3 key pillars to help support your pharmacy business:

We support

your pharmacy business and help you generate additional revenue

We offer a broad range of iconic branded medicines at stable, discounted prices.

We help you

to support more patients to achieve better health outcomes

We offer training and education for your whole team, help drive footfall with consumer campaigns designed to help patients understand and access their medicine needs, and aid patient engagement via effective point-of-sale materials.

We champion

pharmacy and support you to meet the needs of patients in the future

We strongly advocate for a financially sustainable community pharmacy sector and provide tools for you to be an effective clinical provider within your ICS.

OPTIMISING YOUR PHARMACY SERVICE

Understand the important role pharmacy staff play in delivering the service, such as identifying eligible patients and offering self-care and product advice for easing symptoms.

Register now to access expert knowledge and resources to support your patients

SKILLS-BASED TRAINING

Meaningful over-the-counter conversations

Learn how you and your customers can get the most from your pharmacy interactions.

5 min module

A guide to virtual consultations

Improve your virtual consultations to ensure patients get the most from them.

5 min module


Confident connections

Having a great idea to improve health service delivery in your locality is only the first step in delivering a service that benefits both patients and other healthcare professionals.

The four videos in the Confident Connections series provide some simple steps you can take to move your vision into practice. Presenter Tony Woods sets out how to sell your idea to local GPs and other hea lthcare professionals, and explains the importance of making the right connections.


Start with the ‘Why’

Engaging with PCNs, local surgeries and HCPs is a key part of a pharmacist’s role and this module describes an approach that can be used to get buy-in to ideas.

14 min module

Making connections

Improve connections with customers and the wider healthcare team. Start thinking about how to view things from other people’s perspectives.

10 min module

Quick wins and the right conversations

Identify what to develop further from a list of potential ideas, and how to put the plans into action, bringing others along on the journey.

13 min module

Building confident connections with stakeholders

Find out more about the tools for mapping, engaging and building confident connections with stakeholders.

13 min module

THERAPY AREA KNOWLEDGE

Mental health toolkit

Find out about common mental health disorders and the role of pharmacy in their management, plus recommended treatment interventions and guidance on engaging with these patients.

8 min module

Covid-19 and mental health

Watch this roundup of global evidence of the impact of Covid-19 on mental health and see what pharmacy teams can take from this in order to help their patients – and each other.

3 min module


Additional support tools

Here you can download some of our pharmacy service support documents, in addition to further mental health support tools.

More from Viatris

Reporting of adverse reactions:
Please continue to report suspected adverse reactions with any medicine or vaccine to the MHRA through the Yellow Card Scheme. It is easiest and quickest to report adverse drug reactions online via the Yellow Card website: www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. Alternatively, prepaid Yellow Cards for reporting are available by writing to FREEPOST YELLOW CARD (no other address details necessary), by emailing yellowcard@mhra.gov.uk, at the back of the British National Formulary (BNF), by telephoning the Commission on Human Medicines (CHM) free phone line: 0800-731-6789, or by downloading and printing a form from the Yellow Card section of the MHRA website.